Privacy Policy

Last Updated: 02/10/2023

At BBB Beauty (Balsem Oil), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website (balsemoil.co.za) or providing us with your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you visit our website, make a purchase, or interact with us in any way. This information may include, but is not limited to:

Name
Contact information (email address, phone number, shipping address)
Billing information (credit card details, payment information)
Account credentials (username and password)
Communication preferences

1.2 Non-Personal Information

We may also collect non-personal information such as your IP address, browser type, and browsing patterns on our website. This information is collected to improve our website's functionality and your user experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, products, and promotions
To provide customer support and address your inquiries
To improve our website, products, and services
To send you marketing and promotional emails (you can opt out at any time)
To protect the security and integrity of our website

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including:

Payment processing
Shipping and delivery services
Customer support services
Marketing and advertising agencies (only with your consent)
Legal and regulatory requirements

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience on our website.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and review your personal information held by us
Correct any inaccuracies in your personal information
Withdraw your consent for marketing communications
Delete your account and personal data (subject to legal and contractual obligations)

To exercise your rights or request assistance with any privacy-related concerns, please contact us at info@balsemoil.co.za.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated policy will be posted on our website with the date of the latest revision.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@balsemoil.co.za

Website: balsemoil.co.za

Phone: (071) 841-9807

By using our website and providing us with your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.